Digital Banking

MicroMasters Program




160 hours


4-6 Hours weekly




£ 2550

Why Digital Banking MicroMasters?

With the constant evolution of digital technology, banking and the economic landscape became digitalized. This Digital Banking MicroMasters is designed to introduce you to the universe of digital banking eco system. You will learn its new tools and technologies, whether you are pursuing a career in this industry, or want to expand your knowledge of financial technology in general.

This digital banking MicroMasters starts by helping you to adapt to new generation banking, focusing on online banking. Throughout this course, you will expand your knowledge of e-Banking trends, practices, and digital banking strategies, with a complete overview of digital transformation.

In this MicroMasters, participants will learn about the latest innovations and best practices in digital banking. They will uncover what digital transformation means in the banking industry with the help of practical case studies and contextual examples from around the region. Participants will understand what transformation and financial technology mean in banking and understand the different ways of operating the channels of the banks. They will also get a sneak-peek into the next generation of digital banking.

Who is this program for?

This MicroMasters is designed to provide a comprehensive overview for executives working in, responsible for, or interested in changing banking models, partnerships, innovation, the impact of technology and regulation in retail and commercial banking, innovations in the way clients and customers access and interact with financial products and who is leading the charge in these areas; this MicroMasters is for:


  • Banking today.
  • NBFIs Vs Traditional Banks.
  • Banking the future – the digitally enabled bank.
  • How FinTeh is Reshaping Banking.
  • FinTech as an enabler of banking services.
  • Case studies on digitally enabled banks.
  • What Will the Future of Banking Look Like?
  • Stylized facts and basic concepts.
  • Impact of FinTech on credit, deposits, and capital raising: will P2P lending replace banking lending?
  • Banks Can Play the FinTech Game Too.
  • Mobile Banking & Mobile Payment.
  • PSD2 overview and how goes changed the financial industry landscape in Europe.
  • Payment technology arms race.
  • Digitalization of money.
  • Distributed ledger technology explained.
  • From fiat currencies to cryptocurrencies.
  • Digitization of financial services.
  • Alternative financing data sourcing.
  • Digital financing risk & opportunities.
  • Global & Local Context.
  • Digital Platforms & Customer experience.
  • E-Commerce & Electronic payment.
  • Post financial analysis.
  • Moving from Traditional Banking to New-gen Banking.
  • Proliferation of Internet Banking, Mobile Banking, Direct Banking Concept.
  • Digital banking trends.
  • The Future of Bank Branch.
  • Open Banking.
  • Telecommunications Companies and Their Role in Providing Banking Services (Vodafone – Orange Bank).
  • Financial Services Offered by Telecommunications Providers.
  • Convergence of banking and telecoms.
  • Why Banks and Telecoms Must Merge to Surge.
  • The Consumer Perspective.
  • Equipment Financing and Leasing.
  • Electronic Data Interchange.
  • Telecommunications Regulations Already Exist to Manage Bank Entry into the Telecommunications Field.
  • Mobile Banking, Mobile Money and Telecommunication Regulations.
  • Telecom market trends.
  • Amazon and Uber mode.
  • Financial mobile apps.
  • Machine Learning.
  • Introduction to Machine Learning & Data Mining.
  • Machine Learning.
  • Data Mining.
  • AI in the Financial sectors.
  • Role of AI in Digital transformation.
  • Types of Data.
  • Big data.
  • Data in the Centre of Business Models.
  • Artificial Intelligence – The Emerging trajectory.
  • Blockchain & Distributed Ledger Technology.
  • Internet of Things.
  • Cyber security – keeping the balance with AI/ML.
  • Digitalization of the business model: the game changer.
  • New visual and virtual experience in Banking using AR and VR technologies.
  • Class Projects.
  • Business opportunities.
  • Business model innovation.
  • Building business models for Lifestyle needs.
  • Customer experience: The ultimate goal.
  • Personalize and predict: The power of data analytics for digital banking.
  • Think collaboration rather than team expansion.
  • Design Rules the World.
  • Omni-Channel.
  • Financial Superstore with customer one-view.
  • APIs Economy.
  • Address a pain point and help guide the journey.
  • Use data-driven decision systems.
  • Get the creativity flowing.
  • Innovation in E-Banking.
  • Product Development.
  • Operating Strategies & Management Models.
  • Examples of E-Banking Developments.
  • Innovation in E-Banking: Products & Product Development Life Cycle.
  • Today’s Top Mobile Banking Apps.
  • ATM Framework.
  • ITM (interactive machine).
  • ATM Operation & Settlement.
  • Alternative Channels & E channels.
  • ATM Services and Products.
  • E-Wallet SOW and Framework.
  • QR Code Framework.
  • Business Multi Channels and Omnichannels.
  • ATM Vs ITM.
  • ATM hacking and fraud monitoring.
  • Digital Transformation and Digitization Framework.

Key Programme Takeaways

  • Building end-to-end digital transformation by bringing Lifestyle needs in Banking platform and transform existing core processes.

  • Recognize the biggest competitor to the financial industry.

  • Identify areas where FinTech will revolutionize your banking and finance business.

  • Identify already existing threats from non-banks.

  • Explain blockchain, cryptocurrencies and the future of currency.

Your Learning Journey

The first week is orientation week. During this week you will be introduced to the other participants in the class from across the world and you will learn about the track details, materials, assignments, and final project.

On other weeks, you have learning goals set for the week. The goals would include the online interactive lectures and completing the assignments. All assignments need to be submitted within one week.

The programme features weekly live online sessions with industry practitioners who are available to help you clarify your doubts pertaining to the content. Assignments are graded by the program faculty.

Discussion boards are an integral part of each module and provide a forum where participants can interact, share ideas, and ask questions.

Live webinars with Everest Business School provide opportunity for additional instruction as well as Q&A sessions for the group.

The Programme Support team will follow up over emails and phone calls with learners who are unable to submit their assignments on time or have any other concerns during the learning journey till sending the MicroMasters’ final grade.