E-Commerce Logistics

MicroMasters Program




48 hours


4-6 Hours weekly




£ 550

Why E-Commerce Logistics MicroMasters?

E-commerce business logistics and transportation are significant elements of consumer satisfaction. The product passes through various steps that demand the utmost care from the time it is picked up at the store until it reaches the client. It is a vital duty to ensure that the delivery is on time and meets the client’s expectations. Last-mile logistics is crucial in e-commerce, making logistics too valuable for e-commerce businesses.

Who is this program for?


  • What is E-commerce logistics?
  • The E-commerce value network.
  • Impact of E-commerce logistics on customers.
  • Operations design.
  • Order supply.
  • Last Mile logistics.
  • Logistical costs.
  • Payment and billing.
  • Omnichannel.
  • Storage nodes.
  • Handling goods.
  • Sustainability.
  • Returns.
  • Customer experience.
  • Transportation.
  • Traceability.
  • Technology.
  • Successful implementations of E-commerce Logistics models.

Key Programme Takeaways

  • Create logistics strategies, operations and infrastructure needed in your e-commerce business.

  • Discover how to manage your platform for web commerce, product management and logistics automation.

  • Analyze and evaluate logistics practices to discover e-commerce performance issues.

  • Develop e-commerce logistics cost effective control system.

Your Learning Journey

The first week is orientation week. During this week you will be introduced to the other participants in the class from across the world and you will learn about the track details, materials, assignments, and final project.

On other weeks, you have learning goals set for the week. The goals would include the online interactive lectures and completing the assignments. All assignments need to be submitted within one week.

The programme features weekly live online sessions with industry practitioners who are available to help you clarify your doubts pertaining to the content. Assignments are graded by the program faculty.

Discussion boards are an integral part of each module and provide a forum where participants can interact, share ideas, and ask questions.

Live webinars with Everest Business School provide opportunity for additional instruction as well as Q&A sessions for the group.

The Programme Support team will follow up over emails and phone calls with learners who are unable to submit their assignments on time or have any other concerns during the learning journey till sending the MicroMasters’ final grade.